If you have one of these programs installed, open it and see if you might have turned on (or it might have turned on) options to “protect privacy” or “block cookies.” If so, you will need to turn that setting off to authenticate. ![]() Security software can be set to block cookies. ![]() Otherwise, make sure your computer is clear of viruses and spyware, and that you have reviewed the other options listed on this page. If only one browser is an issue, make sure that you don’t have any preconfigured proxy settings (from another school or organization) in the browser you are having a problem with (see our Help for removing proxy setting from Mozilla Firefox). If this happens, test with a different browser on that computer. Sometimes people find that they can’t get to BU sites and the problem occurs only on one computer. In terms of troubleshooting, the computer change will reveal whether or not the problem is related to something about your Internet connection, or to firewall/security software, or, possibly, to an issue with your account.Ĭan’t access BU sites but other sites work properly? If the step above doesn’t help, see if the problem still occurs when you are using a different computer on the same network (that’s connected in the same way – e.g., both wireless). If using a different browser doesn’t help, test from a different computer In terms of troubleshooting, the browser change will reveal whether or not the problem is related to a setting in the browser you were using or, instead, to something about your Internet connection and/or firewall/security software. If you have tried everything listed above but are still having problems, you will want to run through the suggestions listed below.įor example, if you were using Edge, try using Firefox. If you find that you are repeatedly getting a BU login screen, please review the Steady the IP address section below. Make sure you are starting at If you’re using a bookmark that points to any page other than please change it to point to that page. Is your Authentication issue specific to accessing BU’s web-based mail? You could also try a Refresh/Reload while holding down the Apple or Control key. Instructions can be found on our website. It can also help to clear the browser’s cache. Try clearing the cache, or try a “hard” Refresh/Reload See if it helps to quit the browser and try again. If you are trying to log in to a BU Web Account (as in the case of BU applicants) your login is, instead, the entire email address you supplied when you created the account – for example, Do basic troubleshooting If you have forgotten your password, you can reset it. Make sure you are using only the login portion of and that you are using your BU Kerberos password. Make sure your login information is correct To configure your mobile phone or tablet to access the BU VPN, detailed instructions can be found on the following pages: Connect to the VPN on your mobile device.(It’s ok to quit the browser if you need to – you will not lose the VPN connection.) For more details (and instructions for configuring the built-in Mac client) see the VPN page. ![]() Once you are connected, you should then return to the application you are trying to use and it should work properly. įix My iPhone runs on the following operating systems: Mac.įix My iPhone has not been rated by our users yet.See if it helps to first connect to the VPN via. It was initially added to our database on. The latest version of Fix My iPhone is 1.0.1, released on. Overviewįix My iPhone is a Shareware software in the category System Utilities developed by MiniCreo. However, if you found you're in an endless loop, or the progress bar never moves forward, probably you've run into this iPhone stuck in Apple logo issue.įix My iPhone offers quick and instant solution to fix your iOS 12 software issues without losing a single byte of your data, no matter your device is in recovery mode, white Apple logo, black screen, looping on start. Usually it will be moving smoothly and won't take too much time to finish. Fix iPhone Stuck on Apple logo, Fix iPhone Black Screen, Fix iPhone Frozen Screen, Fix iTunes Update/Restore Errors in just few clicks.Īfter you update iOS 12, restore from a backup, or erase your iPhone, iPad, or iPod touch, your device displays the Apple logo with a progress bar. Fix My iPhone is the simple and capable iPhone System Recovery software that's made to solve all your iOS 12/iOS 11 update problems.
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